Monday 9th November 2020
It is clear from government statements that industries such as manufacturing and construction are expected to continue to function, and as we operate in this sphere and serve key industry sectors, Thorite will remain open for business.
However, we are changing our operating procedures to comply with the new national lockdown and we will ensure that Thorite operates its business in a manner that can keep our colleagues safe, whilst we continue to provide products and services and serve customers.
Our field sales teams will continue to keep in contact with our customers, be that through telephone calls, Teams meetings, or face to face contact. We are clear that under the new guidance that face-to-face customer visits can continue, provided they are necessary, or at a customer’s request.
We will be reviewing our risk assessment created for field sales visits and adding in an additional element that requires field sales staff to do a site risk assessment for each visit. We will also ensure that face coverings are worn, on any site visit and that customer rules onsite are fully complied with.
Concerning onsite service and installations, these will continue with the Thorite Covid-19 Secure procedures we have in place, and as with field sales visits, we will continue with site-specific risk assessments. Similarly, internal manufacturing and workshop functions will continue under similar procedures.
We will continue to keep our trade counters open, as we provide services to essential industries. We have received guidance from the government business department that we are allowed to remain open, but should anything change, we will keep you informed.
All our Sales and Service Centres are Fully Open: ·
Opening Hours: Monday to Friday 0830hrs - 1700hrs
Saturday and Sunday - Closed
· A copy of our current Risk Assessment Statement can be found here.
· We remain committed to Next Day delivery of ex-stock orders from our £6 million stockholding.
· We provide Compressor plant breakdown service Compressor spare parts are available to order by telephone or email.
· Our Compressor hire fleet is available Do you know you can also buy on-line?