Our business core focus is always to our customer, which is why we have developed a commitment between Thorite and its clients in the form of a Client Service Level Agreement. This focus on quality, availability and responsibility, are agreed between service provider and service user and provided within the contract subject to an initial fixed period.
Thorite customers with an agreed Client Service Level Agreement will benefit from a preferential commercial and service package, which includes:
In addition, Client Service Level Agreement customers will further benefit from:
For more information on Client Service Level Agreements, and to discuss how your business can enrol on the programme, contact our National Contracts Manager on 07973 637246 or email contracts@thorite.co.uk.
If you would like to discuss the benefits of a Customer Supply Agreement with Thorite, tailored to your individual needs - please contact our National Contracts Manager on 07973 637246 or email contracts@thorite.co.uk
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